Career Highlights
TIAA Denver, CO
November 2013 to Present
Business Integration Consultant
· Continuous Improvement: Work on major initiatives by working on UX design, build & maintain testing protocol, provide feedback on changes, and work to develop training, and writing SOP/KE
· Change Management: build and develop training and related materials to provide relevant, user friendly, and adoptable training
· Organize and maintain relationships with business partners to ensure project milestones and standards are met
· Analyze performance, adoption, and defect data to find root causes or create business cases
· Educate premier clients on complex retirement topics such as Roth, required minimum distributions, retirement income, enrollment, and savings strategies
· Work with premier institutional clients to ensure the strong relationship is maintained
· Implement programs and trainings to improve sales for team
Core Financial (Independent Rep for Transamerica) Fort Collins, CO
January 2013 to November 2013
Registered Financial Representative
· Built relationships through networking, referrals, and strategic identification to provide prospective clients with products such as Annuities, IRAs, Retirement Plans, and Life Insurance
· Analyzed portfolios
· Created, planned and implemented sales growth projects
U.S. Marine Corps - Non-Commissioned Officer, Corporal
January 2004 to January 2008
Armory Chief (Armory Manager)
· Created, resourced, and maintained change management programs to bring armory into regulatory compliance
· Managed & supervised daily operations of arms storage facility, maintaining the security and safety of over 3000 items within inventory
· Planned, created and implement deployment plans for unit armory
Professionally Relevant Hobbies
· Construction management of whole house of two remodeling projects and construction of two-car garage, resourcing contractors, vendors, and working with skilled & un-skilled laborers to accomplish project
· Real estate analytics via comps, Excel and other tools and resources
Additional job experience and references available upon request.